It’s Not Simple takes your privacy seriously. That is why we will only use your personal information to provide you with the products and services you have requested, as well as to administer your account. We will not sell or share your information with third parties you grant us explicit permission to do so, and we will never use your data for any reason other than the reasons described within this policy.
About our privacy policy
Our privacy policy outlines your relationship with our info site and explains in detail how we use the information that you provide us with.
Your security
As part of our ongoing commitment to GDPR, Its Not Simple will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.
Legitimate interests
As part of the Data Protection Act 2018, Its Not Simple observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organizations that provide credit assessments, identification services and fraud prevention activities.
Contact us
Its Not Simple is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact admin@itsnotsimple.com at Its Not Simple. We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.
You can reach us by:
- Telephone: 0300 7727051
- Email: dataprotection@itsnotsimple.com
- Website: https://itsnotsimple.com
Changing your preferences
If you’d like to change your web, contact or marketing preferences, you can do so at any time. Simply contact us at legal@itsnotsimple.com to request the necessary amendments.
How we do business
Its Not Simple is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing commitment to uphold your rights, Its Not Simple will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office (ICO)
Sensitive data
Its Not Simple does not collect any sensitive data about you. Sensitive data refers to (but is not limited to) information about your race or ethnic background, religious or political affiliations, trade union affiliations, sexual orientation or criminal background.
Who our privacy policy applies to
This privacy policy has been developed to inform users of Its Not Simple how we use their data. Its Not Simple is a help organization, and we need to process the data of individuals to offer our products and or services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a user, customer, administrator or in any other capacity.
What information this policy applies to
There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.
The information this policy applies to includes information that you:
- Provide as part of any registration process
- Provide as part of any campaign creation activity
- Provide in the form of numerical data, metadata or communications
- Give us as part of our ongoing relationship
This policy also applies to information that we:
- Collect relating to how you interact with our website
- Must process to complete purchases and other transactions
Consent
Please note that when you submit personal data on our website, you are giving Its Not Simple your explicit consent that we can use that data in line with our privacy policy.
Opting-out
After giving Its Not Simple your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply contact us by emailing dataprotection@itsnotsimple.com .
Data processing and storage
Its Not Simple collects and stores data in the UK. We will store your data for a period of your membership (Currently no members areas) after your last recorded login attempt unless otherwise noted and explicitly stated.
Its Not Simple stores data relating to transactions, payments and orders for a period of up to seven years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.
We use carefully selected and recognized third-parties to help us take payments, provide commerce services and manage company accounts. Some of these third-parties may operate outside the European Union.
Its Not Simple may process your data based on more than one legal ground.
Circumstances under which we may be required to process your data under more than one legal ground may include:
| Reason | Data type | Legal basis |
| Customer registration N/A | Identity and contact information | To carry out a contract we’ve made with you |
| Processing and/or delivering your order | Identity, contact information, financial information, financial and transactional data | To carry out a contract we’ve made with you and to exercise our legitimate interests to recover debts owed |
| To manage our customer relationship with you | Identity, contact information, marketing and communications preferences | To carry out a contract we’ve made with you, to comply with legal obligations and to exercise our legitimate interests to keep our records updated |
Marketing and communications
Its Not Simple may send you marketing communications if you have given us your contact details and opted-in to marketing communications.
You can opt-out of these marketing communications and manage your preferences at any time.
Our company obligations
As a data controller, Its Not Simple is legally responsible for the data you provide us with. In honoring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.
We will only ever use your data:
- In ways that are both fair and legal
- As described within this policy
- In ways that are necessary for the purposes described
In addition, Its Not Simple processes the personal data you submit to us or we collect as a data processor. As part of this role, Its Not Simple takes all necessary precautions to secure the personal data we collect, process and store.
Third-Parties
Its Not Simple never shares your personal data with third-parties unless those parties have been explicitly mentioned within our privacy statement.
Our security
As part of our ongoing commitment to GDPR, Its Not Simple will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.
Legitimate interests
As part of the Data Protection Act 2018, Its Not Simple observes the right to share selected information with third-parties that use data for non-marketing purposes.
No Warranties
The Information is licensed ‘as is’ and the Information Provider and/or Licensor excludes all representations, warranties, obligations and liabilities in relation to the Information to the maximum extent permitted by law.
Contact us
Its Not Simple is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact support@itsnotsimple.com at Its Not Simple. We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.
admin@itsnotsimple.com